Import up to 2 lakh contacts in one go

Prepare the CSV

The importer needs a phone column (E.164 format, e.g. +919876543210) and accepts optional columns like name, city, and tags. The first row must be headers.

One file can carry up to 2,00,000 rows. Rows with malformed numbers are skipped — never silently rewritten — and reported back to you.

Run the import

1. Go to Contacts → Import CSV and pick your file.
2. Confirm that these contacts opted in to WhatsApp messages. AiConva records the opt-in source; campaigns only ever target opted-in contacts.
3. Start the import. It runs as a background job, so you can keep working — large files take a few minutes.
4. Open the import report when it finishes: created, updated (deduped by phone number), and skipped counts, with the reason for every skipped row.

After the import

Tag imported batches (e.g. diwali-leads-2026) so you can segment them later, and run a small test campaign to a 10-contact segment before broadcasting to the full list. Your number's quality rating is a Meta metric worth protecting.