NewAiConva — transparent WhatsApp billing, no markups. See your cost →
Official WhatsApp Business API

Every feature, built trust-first

The full toolkit for WhatsApp marketing, sales, and support — designed so you always know what's sending, what it costs, and what happened next.

Broadcast campaigns

Broadcasts with a pre-flight check

Every campaign starts with an estimate: exactly who will receive it and exactly what your wallet will be charged — Meta cost, platform fee, and GST, line by line.

  • Estimate → test send → schedule or send now
  • Spend caps pause sending automatically at the limit
  • Wallet-empty protection: pause and resume, never fail silently
  • Per-recipient funnel: sent, delivered, read, replied, failed
  • Failed sends auto-refund the full charge
Campaign — Diwali silk collection
Statussending
Estimate shown before send₹5,854.80
Actual so far₹4,918.20
Auto-refunds (12 failed)+₹16.80
Foundations

Contacts and templates, done properly

CSV import that tells the truth

Import thousands of contacts with automatic dedupe, phone normalisation to E.164, and a row-by-row validation report — you'll know exactly what was imported, updated, or skipped and why.

Tags & segments

Tag contacts freely, then build rule-based segments (by tag, city, source) or static lists. Preview exact audience counts before you attach a segment to any campaign.

Template lifecycle

Draft, submit, and sync templates with live approval status. Rejections show Meta's reason so you can fix and resubmit. Campaigns can only use approved templates — enforced, not suggested.

Opt-in, enforced

Broadcasts only ever reach contacts with a recorded opt-in source. STOP and UNSUBSCRIBE replies opt contacts out instantly — protecting your quality rating and messaging limits.

Roles for real teams

Owner, admin, agent, and finance roles keep billing away from agents and the inbox away from your accountant. Session-based auth with an audit log of sensitive actions.

Mock mode onboarding

A simulated WhatsApp line that behaves like the real one — deliveries, read receipts, replies, even failures. Train your team and demo to clients with zero Meta setup.

Shared team inbox

One number, whole team, full context

Campaign replies become conversations with the contact's history attached. Agents claim, tag, note, and resolve — customers just see one fast, consistent business.

  • 24-hour service window tracked per conversation
  • Free-form replies inside the window; template prompts outside it
  • Quick replies library shared across the team
  • Internal notes invisible to customers
  • Assignment, priorities, resolve & reopen
Conversation — Ananya S.
"Is COD available for Bengaluru?"24h window open
AssignedDemo Agent
Internal note"VIP — ordered twice last month"
Quick replyCOD available ➝ sent
Wallet & billing

An immutable ledger, not a black box

Every top-up, charge, refund, and adjustment is a permanent ledger entry with the balance after it. What your dashboard shows is what your accountant downloads.

  • Per-message itemisation: Meta cost + ₹0.10 fee + GST
  • Failed deliveries credited back automatically
  • Low-balance thresholds and warnings
  • One-click CSV export for accounting
Ledger — this week
Wallet top-up+₹5,000.00
Campaign "Diwali silk" · 3,513 msgs−₹4,918.20
Auto-refund · 12 failed deliveries+₹16.80
Balance₹98.60
Data portability

Leaving is easy. That's the point.

Vendor lock-in is a business model we refuse. Your contacts, conversations, campaigns, templates, and complete billing history export in one click — machine-readable, no support ticket.

  • Full workspace export as structured JSON
  • Ledger CSV for your accountant
  • Self-serve cancellation, export queued automatically
  • Wallet balance recorded and refunded on exit
See what it costs
Export — full workspace
contacts.json · 4,182 recordsready
conversations.json · 862 threadsready
billing-ledger.csv · 12,406 linesready
Requested → ready41 seconds

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