Use chatbot parameters to qualify leads

What parameters are

Parameters (attributes) are named values stored on a contact — city, budget, product interest, language. Flows can write them when a customer answers a question, and campaigns can segment on them later.

AiConva has two kinds: contact attributes (per person) and global attributes (workspace-wide values such as store hours you can inject into any reply).

Define your attributes

1. Open Manage → User attributes and add the fields you want to capture, e.g. city, budget, interest.
2. Keep names short and lowercase — you'll reference them in flows and segments.
3. In Flows → Global attributes, add shared values like support_hours or store_address once, and reuse them in every automated reply.

Capture answers in a flow

1. Create a flow with a keyword trigger (e.g. "price").
2. Ask one question per step: "Which city should we deliver to?"
3. Map the customer's answer to the city attribute in the step's save-response setting.
4. Finish the flow by tagging the contact (e.g. hot-lead) so the sales view picks them up.

Use the data

Build a segment like city = Bengaluru AND budget > 5000 on the Contacts page, preview its size, and target it with a template campaign. The campaign estimate shows the exact audience count and cost before anything sends.