A cheaper Wati alternative for Indian teams (without losing the inbox)

Wati built its reputation on a genuinely good shared team inbox — and if you've used it, you know the multi-agent workflow is polished. The catch is the pricing: plan tiers plus conversation costs stack up fast, especially for Indian teams running high volume. If you're looking for a cheaper Wati alternative that keeps the inbox experience intact, this is what to compare.

The inbox, matched

AiConva's shared team inbox does the things that make Wati's inbox work: multiple agents reply from one number, conversations get assigned, internal notes stay invisible to the customer, and tickets move through open → pending → resolved. The 24-hour service window is enforced so you always know when you can reply free-form versus when you need a template.

You're not giving up the operational core of Wati to save money. The inbox is built for the same team-collaboration workflow.

Flat pricing instead of tier lock-in

Wati prices on plans — you pick a tier based on contacts and users, and outgrow it as you scale, paying more each step up. AiConva skips tiers entirely: Meta rate at cost plus ₹0.10 per message plus GST. You pay for exactly what you send, and scaling doesn't trigger a plan change.

For a team sending 20,000–50,000 messages a month, the difference between tiered pricing and flat per-message pricing is usually thousands of rupees monthly. Run the calculator with your real numbers to see it.

What you get extra

Beyond matching the inbox, AiConva adds failed-message auto-refunds (Wati's handling varies), a one-click full workspace export (Wati's is support-gated), a 95-template vertical library, an agency/reseller layer for teams managing multiple clients, and a mock mode to trial the whole product without a WABA. The template library alone saves hours of writing and approval cycles.

If your team also runs broadcasts, automation flows, or click-to-WhatsApp ads, those are all included — not add-ons that push you into a higher tier.

When to stay on Wati

If you've deeply integrated Wati's API into custom internal tooling, or you rely on a specific Wati-only feature, switching has a real cost. Map those dependencies before moving. But for most teams using the inbox plus broadcasts plus basic automation, AiConva matches the workflow at a lower price with more portability.

The lowest-risk way to evaluate: start an AiConva workspace in mock mode, run it alongside Wati for a week, and compare the bill and the experience head to head.